Private beta: free to join. Cloud Link pricing starts after the beta.

Questions

The AI brain

Do I need my own Claude plan?

Yes: your own Claude plan or Anthropic API key, billed by Anthropic. We never resell or include Claude access. Light use fits Claude Pro; a busy household may need more.

Does Walter see my Claude login?

No. You sign in through Anthropic's own sign-in on the box. An API key stays on the box and is never shown or logged.

Is Walter made by Anthropic?

No. It's an independent product that runs Claude Code on your account.

Privacy

Is it always listening?

Only for its name, on the device. Nothing is sent until you say it, reply right after it speaks, or talk in its first minute after start-up. Mute any time; it mutes itself overnight.

What leaves my house?

Your requests' words go to Claude on your account. Cloud speech, Google and remote access only if you turn them on. The full map.

Does it work offline?

Partly: face, board, reminders and speech work; thinking needs the internet.

Hardware and setup

What hardware do I need?

A 64-bit Intel or AMD PC you can wipe (4 cores and 8 GB recommended), a screen and a USB speakerphone. Details.

Raspberry Pi? Mac? Windows?

Not yet.

Is setup hard?

Install is a USB stick and a wait; Claude sign-in takes minutes. Google and remote access take extra steps, and we help beta households.

Safety

Is it safe to give an AI a computer?

It's a trade-off, so it gets its own. The AI can run commands there without asking today; a restricted permission mode is planned before public launch. Admin access starts off, and spending, messages, locks and alarms need your spoken yes.

How do updates work?

Overnight, tested, with automatic rollback. Signed releases are being added in the beta; encrypted backups are planned.

Can my kids talk to it?

Yes, but the owner must be an adult, and nobody is enrolled for face or voice recognition without consent.

Limits and price

What can't it do yet?

English only, no smart-home control out of the box, no phone calls, no copy-protected music. It can be wrong; check what matters.

What does it cost?

Free in the beta. Later the software stays free; optional Cloud Link is planned at $5/month (placeholder). Claude is separate.